Refund and Return Policy

RETURNS

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Our policy provides a 30 day return policy. If 30 days have passed since the date of purchase, unfortunately we cannot offer you any refund.

refund or exchange.

To be eligible for a return, the item must be intact and in the same condition that you received it. It must also be in its original packaging.

For several types of goods, returns are excluded. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Furthermore, no

We accept returns of intimate or sanitary products, hazardous materials and flammable liquids or gases.

Additional items for which returns are excluded:

* Gift vouchers

* Downloadable software products

* Some health and personal care items

For returns, we require a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

In some cases only partial refunds are granted (if applicable):

* Book with obvious signs of use

* CD, DVD, VHS tape, software, video game, cassette or vinyl record that has been opened.

* Any item that is not in its original condition, is damaged or is missing parts due to causes beyond our control.

* Any item returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to confirm that we have received your item. We will also notify you of approval.

or the rejection of your refund request.

If your request is approved, your refund will be processed and a credit will automatically be applied to your card or payment method.

original, within a certain number of days.

Late or unpaid refunds (if applicable)

If you haven't received a refund yet, first double-check your bank account.

Then contact your credit card company; it may take some time for the refund to be formally posted.

Then contact your bank. There are often processing times for posting a refund.

If you have already followed these steps and have not yet received your refund, please write to us at: ganzter199419941994@gmail.com.

Sale items (if applicable)

Only full priced items are eligible for refunds. Unfortunately, sale items are not eligible for refunds.

Changes (if applicable)

We only replace items if they are defective or damaged. If you need an exchange for the same item, please email us at

ganzter199419941994@gmail.com and send the item to the following address: VIALE CAMILLO BENSO CAVOUR SIENA SIENA SI Italy.

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a voucher corresponding to the value of the

return. Upon receipt of the returned item, the gift voucher will be sent to you by post.

If the item was not marked as a gift when purchased, or if the gift giver had the order shipped to you by themselves,

person, we will send a refund to the gift giver and they will be notified of your return.

Shipping

To make a return, send the product to the following address: VIALE CAMILLO BENSO CAVOUR SIENA SIENA SI Italy.

You will be responsible for the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the shipping costs

of the return will not be included in the refund.of the return will not be included in the refund.

Depending on the country you live in, the time it takes for your replacement product to arrive may vary.

If you need to ship an item worth more than €75, consider using a trackable shipping service or insuring the shipment. Do not

We guarantee that we will receive the returned item.